– Entirely alter your administration construction with people that ‘actually care’ about your Most important goal.
I wish to touch upon how awful your flight and shopper service was now. Flight 4425 was suppose to go away at 5 pm from DC and obtain to Atlanta. We didn’t take off from DC till 6:twenty pm. We had been told it was destined to be a 10 minute delay but we under no circumstances boarded the plane until finally way later on. Then the pilot mentioned there was no delay Irrespective of becoming delayed 45 minutes and after that had us sit to the runway for over 35 minutes. I realize you don't have any Regulate over the turbulence we professional but we arrived in ATL they usually didn’t have a terminal for us to unboard.
I've to confess which i was selfishly satisfied to have the ability to guide my flight in advance of all of your other consumers and which the agent was able to eliminate the costs.
The web site doesn't work. Whichever tab I select on the internet site doesn’t operate. I needed to Examine the position of my flight And perhaps e-book A further 1 but absolutely nothing operates.
On landing in Roatan on Feb fourteen, I learned a piece of my baggage was continue to in Miami And they'd have it on the plane on the subsequent flight from Miami to Roatan, the next Saturday!
I way too had an complete nightmare of the flight with them. I crammed out their 1500 term complaint form by chopping it all the way down to the point that even I didn't realize what I had undergone.
I enjoy you happen to be going through a merger and a few personnel can be lower than thrilled, but this Mind-set should not be apparent to your prospects who are only calling to acquire some help.
On seven/eighteen/14 my husband And that i ended up with your flight 67 from BCN to Jfk. We boarded the aircraft and found that it had no wifi or enjoyment alternatives in the seat. In the event the meal was served we asked the flight attendant In the event the food had any peppers(the vegetable) in it given that the “chicken†together with other components were unrecognizable. My partner is very allergic to peppers and he needed to be specific there were none. The attendant reported she experienced no notion visit site of what the foodstuff elements were in possibly variety so he didn't take in. How tricky wouldn't it be on your catering dept to ship a listing of substances for this sort of situation? The plane itself was old and warn on the inside. When got around the plane, the mentor segment smelled of fecal subject and it took really a while with the odor to dissipate.
In case you took enough time to rent skilled people to work in your Airways then Probably you wouldn’t be from the financial wherewithal that you simply’re encountering. Maybe you wouldn’t should constantly oversell your seats making sure that passengers boycott your airline and use other additional reputable and reliable organizations for instance Southwest or United.
Really disappointed re lack of acknowledgment of any pain I encountered. Looks as if a simple courtesy.
How can I'm going about filing a harm claim After i bought to Boston final 7 days my blood pressure keep an eye on was broke my journey commenced in Flint Michigan and went to Chicago then on to Boston
I used to be overcharged for a 3rd piece of luggage on a world excursion USA to Uruguay. I've experimented with applying the web site email to test to get a refund; no reaction.
I used to be to inform you of my not so nice expericences with all your airline, and requesting a refund of my flight. Firstly I had been suppose for being within the seven:55am flight from Gulftport,MS.
The red tape to acquire a reaction about a real tousled excursion from commence to complete is awful. I have been endeavoring to get yourself a reaction from AA even so the run all-around is exactly what AA wants so you'll stop trying..GUESS WHAT ? i dont quit effortlessly. so AA i await your solution.